Support
Search guides for providers and parents — bookings, payments, sessions and more.
Onboarding
Getting started with club onboarding
Complete your profile, venues, and sessions to go live.
Stripe
Connecting Stripe for payouts
Link your Stripe account to receive session payments.
Sessions
Creating and managing sessions
Set up recurring or one-off sessions with capacity and pricing.
Refunds
Refunds and cancellations
How refunds work for parents and clubs.
Finance
Finance dashboard overview
Track revenue, fees, VAT, and payouts in one place.
Reviews
Managing parent reviews
Respond to reviews and maintain your club reputation.
Registers
Session registers and attendance
Mark attendance and export registers for safeguarding.
Communications
Communicating with parents
Send updates, reminders, and announcements.
Payments
Payment issues for parents
Troubleshoot failed payments and receipts.
Bookings
Booking and changing sessions
Book, reschedule, or cancel sessions as a parent.
